[Resolved] Citrus Payment Solutions — nios d.el.ed.

pradeepiesips

from Bengaluru, Karnataka

Website:

dled.nios.ac.in/attendanceLogin/IIyearfee.aspx

Sir/ Mam,
I had made a payment of Rs. 6010 of Second Year admission on 06.07.2018, payment was debited but status shown that payment not made, i reattempted after 1.30 hrs. and made the repayment of same amount and it was successful 2nd time.

PRN number [protected]
Transition ID:[protected]

Kindly initiate refund of repeated amount, i requested from my bank but they suggested to talk with merchant and Biller, i tried but did not found details of both to contact. so i am writing here.

Kindly help.
My contact number is [protected]
Payment made though Axis Bank Limited.

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Aug 17, 2018

Complaint marked as Resolved

Citrus Payment Solutions customer support has been notified about the posted complaint.

Verified Support

Jul 17, 2018

Citrus Payment Solutions Customer Care's response Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further -

• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Citrus Support Team