[Resolved]  Citrus Payment Solutions — nios-d.el.ed. fee paid but not complete

Address:345001

Dear Sir
I have paid fee to nios /d.el.ed. the amount was withdrawled from my account but it shows the transaction is not completed and I tried it five time in all attempts its shows the same problem. So please refund my amount
PLEAS - REFUND FOR TRANSACTION FAILED PAYMENT MY A/C
A/C NO. [protected]
IFSC CODE-PUNB0390500
CENTRAL BANK OF INDIA
Account Number : [protected]
IFSC CODE - IFSC Code: CBIN0284789
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Aug 20, 2018
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Jul 20, 2018
Citrus Payment Solutions Customer Care's response
Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further -

• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Citrus Support Team
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