Citrus Payment Solutions — nios fee debit my account but fee not updated

Address:273164

Nios reference no b[protected]
Maine nios deled ka fee submit kiya mere account se paise kat gye lekin fee update nahi hua hai
Msg aaya hai
Thanks for using your sbi debit card xxxxxx for a puschage worth rs5059.0 on pos nios1136045 at citruspay nios txn#132667
Plz sir help kre fee update kar djiye ya balance refund kare mai fir se submit kar saku
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