[Resolved]  Citrus Payment Solutions — No refund received regarding cancelled Zara order

Hi, I cancelled a Zara order on July 1st 2021. The order amount of ₹3780 Was debited from my HDFC account using phone pe.
It has been more than 20 days and still I haven’t received any refund. Please give me an update regarding it as soon as possible.
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Aug 26, 2021
Complaint marked as Resolved 
Verified Support
Jul 26, 2021
Citrus Payment Solutions Customer Care's response
Hi,

Please note that this is a successful transaction via Citrus Id - UPI[protected]
at our end, the amount for the same has been remitted to the merchant.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly in order to get the status at their end.

Regards,
Citrus Support Team
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