[Resolved] Citrus Payment Solutions — non-payment to desired vender i. e. airtel

Asit Hota

Address:

Sector 34, Himgiri Apptt., NOIDA, Gautam Buddh Nagar, Uttar Pradesh, 201301

I had recharged rs.399/- of my airtel prepaid connection on 24/2/2020 at about 16:40.
The same amount also debited from my bank account. The transection info is : inb/[protected]/citrus payment solutions p.
But recharge is not done. The service provider informed that the recharge is not done. And i have to recharge again through another payment mode.
Now i want to know where is the money gone?
If you are an honest and reliable company you should transferred the amount to desired destination.

Waiting for your early response.

Asit

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Mar 31, 2020

Complaint marked as Resolved

Feb 27, 2020

Updated by Asit Hota itrus Payment Solutions — non-payment to desired vender I.e. airtel

1 Review
Sector 34, Himgiri Apptt., NOIDA, Noida, Uttar Pradesh, India
Asit Hota on Feb 27, 2020Mark as Resolved

I had recharged Rs.399/- of my airtel prepaid connection on 24/2/2020 at about 16:40.
The same amount also debited from my bank account. The transection Info is : INB/[protected]/CITRUS PAYMENT SOLUTIONS P.
But recharge is not done. The service provider informed that the recharge is not done. And I have to recharge again through another payment mode.
Now I want to know where is the money gone?
If you are an honest and reliable Company you should transferred the amount to desired destination.

Waiting for your early response.

Asit

Verified Support

Feb 28, 2020

Citrus Payment Solutions Customer Care's response Hi,

Please note your transaction with Citrus ID [protected] processed on[protected] is successful to Merchant- Airtel Prepaid DEL. We request you to get in touch with the Merchant with Merchant transaction ID:[protected].

Regards,
Citrus Support Team

[Resolved] Citrus Payment Solutions — non-payment to desired vender i. e. airtel

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