[Resolved]  Citrus Payment Solutions — not received my refund money from citrus or from merchant

Address:	New Delhi, Delhi
Website:	citruspay.com

Dear sir

Recently i paid a fees on 29 december 2017 for entrance exam of national institute of fashion technology (Nift) of ₹1500 by citruspay wallate
This payment is failed but money deducted from my wallet i did not received any refund.
I write many complaints but no one giving me proper answer.
Transaction id 1044711 this id recived on citruspay app
Other transaction id recived on mail is
Ctx[protected]
Transaction held on[protected] at 3:54 pm using citruspay application
And after payment failed i pay using net banking beacause it was a last day for application, please redund my money as soon as possible

Nift saying that they not recived money or if payment failed you will get refund in 10 days but ita 26th day after making payment
I want my money back

Useless company

You have tieup with citrus then why you not my problem on your side

I am going to consumer court file complaint against your company...