[Resolved]  Citrus Payment Solutions — online payment issue

Address:

Howrah, West Bengal, 711202

I booked a gas on 01/01/2019, after booking completion, i received a message in my mobile no. - [protected], which was"hpgas bkngno 538956 con 604491 bkng clrd 29. Dec.2018 janata consumer otp 4923 http://ezpay.hpcl.co.in//ezypay//h//[protected] to pay for refill". Then i paid rs. 715.93/-, against that booking. Transaction id no. - [protected], date-01/01/2019, time - 6:32:36 pm. But, at the time of delivery our distributor told me, there was nothing any payment. They does not received any payment regarding my booking. But, i have already done that payment. Then distributor force me to give another payment. I also paid that money. So, i paid twice the money against one cylinder booking. I also lodged complain regarding that issue on hp gas customer care (Complaint no.[protected] & online sbi customer care (Ticket no. - [protected]) also. Kindly follow this matter at earliest.

I give the bank transaction details, from where i made this transaction :

1 jan 2019 1 jan 2019 to transferupi/

Dr/[protected]/citru
S s/utib/[protected]@-

Transfer to[protected] rs. - 715.93" (State bank of india) (Ifsc code - sbin0003882), (Account no. - [protected]) (Name - sonali ghosal). Please help me and refund my money (Rs. - 715.93/-) as soon as possible.

My contact details -

Name - sonali ghosal
Mobile - [protected] / [protected]