[Resolved]  Citrus Payment Solutions — Online payment of House Tax to Nagar Nigam Lucknow.Payment successful but receipt not generated due to internet problem.

Transaction reference number: IGAKZTAGC2 dated 22.4.2021 for Rs1199.00. Money debited from my account and transferred to Citrus Payment Solutions by SBI Jail road Lucknow.
Nagar Nigam account still showing payment as outstanding.
Was this information helpful?
No (1)
Yes (0)
Aug 5, 2021
Complaint marked as Resolved 
Verified Support
Apr 26, 2021
Citrus Payment Solutions Customer Care's response
Hi!

As checked, this is a successful transaction via Citrus transaction Id - OL[protected] and source transaction Id - [protected] at our end. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly to get the status at their end.

Regards,
Team Citrus
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Citrus Payment Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2969
    Pending
    245
    Resolved
    1777
    Citrus Payment Solutions Phone
    +91 20 6731 4141
    Citrus Payment Solutions Address
    3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
    View all Citrus Payment Solutions contact information