[Resolved]  Citrus Payment Solutions — online payment to bharatkosh.nic.in failed

To make payment of rs120030.00 to cghs thro' 'bharathkosh. Nic.in i transferred amount from my axis bank account.
After debit to my axis bank account, tarnsaction failed. It is a huge amount payable to cghs.
I am put into inconvenience due to this failed transfer even after money debited from my account. Pl check where is the amount gone.
I request to transfer the amount back at once so that i can pay to cghs.
Complaint given in axis bank also.
Reference id for axis bank transaction is[protected]
Was this information helpful?
No (0)
Yes (0)
Jan 20, 2020
Complaint marked as Resolved 
Verified Support
Dec 20, 2019
Citrus Payment Solutions Customer Care's response
Hi,

We regret the inconvenience caused.

We request you to share the Citrus transaction ID or confirm the date of the transaction so that we can check and assist you with the status.

Regards,
Citrus Support Team
Complaint comments 

Comments

Hi, we are here to help! Please share with us your registered contact details and we will get back to you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Citrus Payment Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2969
    Pending
    245
    Resolved
    1777
    Citrus Payment Solutions Phone
    +91 20 6731 4141
    Citrus Payment Solutions Address
    3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
    View all Citrus Payment Solutions contact information