[Resolved] Citrus Payment Solutions — online recharge for bangalore metro card failed and amount got deducted (bmrcl) | |||
I have done online recharge of 1200 rs for the bangalore metro card identified by '[protected]' which is got failed and the same amount deducted from the bank account. Bank txn remark: vin/citruspay b/[protected]/[protected] This is the online portal -https://webtopup.bmrc.co.in/. Tried reaching over the given support number toll free :[protected] which is not in order. And tried by mail through the portal - [protected]@scp. Bmrc.co.in which is failed. Please resolve this as early as possible. Was this information helpful? | |||
Jul 7, 2019 Complaint marked as Resolved Verified Support Jun 06, 2019 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |||
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+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
Amount will deducted my account but still not recharged please give me information about this issue
We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team