[Resolved] Citrus Payment Solutions — Order got cancelled however the payment went through. | |
Yesterday, i purchased a few products from Zara and decided to pay from google pay, the amount got taken however my zara order was 'pending' it said and now has been cancelled. I would like to receive a refund. The amount was: ₹7560 Order no: [protected] UPI transaction id:[protected] Was this information helpful? | |
Aug 18, 2021 Complaint marked as Resolved Verified Support Jul 15, 2021 Citrus Payment Solutions Customer Care's response Hi, We regret the inconvenience caused. Your transaction with Citrus ID OL[protected] processed on[protected] for Rs. 7560.00 was a failed transaction. The amount has been refunded to your source account on[protected] and shall reflect into your account within 7 to 10 working days (excluding Saturday, Sunday and bank holiday) from the date of refund. Feel free to write to us if any other information is required. Regards, Citrus Support Team | |
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