[Resolved]  Citrus Payment Solutions — payment amount deducted but ticket not received.

Address:411038
Website:consumers.citruspay.com

I was transfering money to my kotak 811 saving account through citrus pay. The amount was deducted from my bank (Pnb through internet banking service) but after payment citrus website didnt redirected me to kotak and there was no ticket received from citrus.
The amount was deducted but not received in kotak 811 account.
Please resolve this issue asap.
Regards!
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Dec 14, 2017
Complaint marked as Resolved 
I have received the mail from the customer executive.
Citrus Payment Solutions customer support has been notified about the posted complaint.
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Dear Sir,

I With draw Amount Rs.2500/- with - Ref Id :[protected] Dt. 08.12.2017 Till now I am Not received my amount to my Bank account. Kindly resolve the issue for your reference My Bank statement also attached as below

For your ready reference my bank statement also attached.

Thanks & regards
Ratna Kiran
[protected]
[protected]@yahoo.com

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