[Resolved] Citrus Payment Solutions — Payment deduct from A/C but order is canceled | |||
Dear Team, I placed an order form Zara and complete the payment through Citrus Payment solutions Via UPI. But after some time order is cancelled. I talk with Zara Customer Care and they suggested to right a mail to you. Kindly look into this matter refund my money. Please find below mention details for your reference. Order No.-[protected] Transaction Id.- T2108041522554316205027 Amount -990 Rs. Was this information helpful? | |||
Sep 17, 2021 Complaint marked as Resolved Verified Support Aug 05, 2021 Citrus Payment Solutions Customer Care's response Hi! Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) for further assistance with your query. Regards, Team Citrus Verified Support Aug 07, 2021 Citrus Payment Solutions Customer Care's response Hi, We regret the inconvenience caused. Your transaction with Citrus ID UPI[protected] processed for Rs. 990 was a failed transaction. The amount has been refunded to your source account on[protected] and shall reflect into your account within 7 to 10 working days (excluding Saturday, Sunday and bank holiday) from the date of refund. Feel free to write to us if any other information is required. Regards, Citrus Support Team | |||
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