[Resolved] Citrus Payment Solutions — payment deducted but not credited | |||
Dear sir, On 29.09.2018 i have made payment of 832₹ for lpg gas agency using upi on citrus pay from my icici bank account. Amount deducted from my account but not gets creadited in destination account. I have contacted icici customer care they said that transaction successfully completed. But gas agency does not get any payment. Please check what happens with my money. Upi transaction no.[protected] Was this information helpful? | |||
Nov 13, 2018 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Oct 08, 2018 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |||
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3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
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