[Resolved] Citrus Payment Solutions — payment deducted but order not confirmed | |
I was placing an order on zara india and opted to pay through upi payment mode, for which i use google pay. Zara uses citrus payment gateway to which i paid the sum and money was deducted but as soon as i was redirected to the app, it showed payment error. Kindly address my grievance and refund. Attached is the transaction screenshot for the same. Date of incident: 11th may 2020. Was this information helpful? | |
Aug 15, 2021 Complaint marked as Resolved Verified Support May 13, 2020 Citrus Payment Solutions Customer Care's response Hi, Apologies for the inconvenience. As checked, this is a failed transaction and amount for same has been refunded on 12/05/2020 via RRN [protected]. You will receive the amount in your source account within 5-7 working days. Regards, Team Citrus | |
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3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
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