[Resolved] Citrus Payment Solutions — Payment deducted while purchasing from zara and the other got cancelled. | |||
I ordered clothes from zara, and did an online payment through google pay- citrus solutions private limited. My money got deducted from the back but it did not reach zara, it was showing as payment pending. And now the order got cancelled. Please refund my money back. The order id is : [protected]. Was this information helpful? | |||
Aug 14, 2021 Complaint marked as Resolved Verified Support Jun 19, 2021 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details with us via https://help.payu.in/ and we shall assist you further. • Citrus ID, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |||
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