[Resolved]  Citrus Payment Solutions — Payment done but not received to the vendor

I tried placing an order of INR. 1780 on Zara through upi on paytm. The transaction was successful from my end and the amount was debited but it was marked as a failed transaction on Zara’s end. Please look after this issue immediately.
Please provide your mail id so that I can send a screenshot of the transaction.
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Oct 14, 2021
Complaint marked as Resolved 
Payment was received by the vendor.
Verified Support
Oct 16, 2021
Citrus Payment Solutions Customer Care's response
Hi! Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) for further assistance with your query. Regards, Team Citrus
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