[Resolved] Citrus Payment Solutions — Payment failed for zara | |
I was placing an order on zara india online on (Today) 7th september and had opted for payment via upi. Then i did payment through google pay for which zara has used citrus payment gateway. I did transaction through via [protected]@asixbank and money got deducted from my account but zara did not received the amount. So zara gave 24 hours to repayment please citrus payment solution proceed my payment to zara to complete my order payment. Otherwise zara will cancel the order from their side as it keep pending, if citrus payment gateway did not delivered my payment to zara. Otherwise, please refund my amount. Kindly check my concern and give me refund of my money at the earliest Was this information helpful? | |
Sep 7, 2020 Complaint marked as Resolved Why they marked as solved. They not refund me back Sep 07, 2020 Updated by imankaur I was placing an order on zara india online on (today) 7th september and had opted for payment via UPI.Then i did payment through google pay for which zara has used citrus payment gateway. I did transaction through via [protected]@asixbank and money got deducted from my account but zara did not received the amount. So zara gave 24 hours to repayment please citrus payment solution proceed my payment to zara to complete my order payment. Otherwise Zara will cancel the order from their side as it keep pending, if citrus payment gateway did not delivered my payment to zara. Otherwise, please refund my amount. Kindly check my concern and give me refund of my money at the earliest  | |
 1 Comment | |
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
2969
Pending
245
Resolved
1777
+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
To which the Zara status shows payment pending
Please carry forward my payment to zara, or else it will cancel the order in 24 hours .