[Resolved] Citrus Payment Solutions — Payment is not updated

Nandu badhai

from Nautanwa, Uttar Pradesh

Sep 30, 2021

Address:

Ram lakhan sahani Vill. Ashuraina Tola. kukesar Tahsil.Nautanwa Distt. Maharajganj State. Up PiNcode. 273305 Mob no. +919151683529

Hello sir I have applied for provisional certificate through online mode the payment is success from my side but they are not updated and still showing me bank pending and make payment again.i have complaint on their email but I didn't get any response from them what can I do and even showing me application status failed.
Name. Nandu badhai
UNIVERSITY ROLL. 17-GEMA-107
college. Guru Nanak institute of technology
Application no.10042020/[protected]

Payment details.
Reference no. IGAMCAG1
CITRUS Ref.[protected]
Amount. 815
Applied for. Provisional certificate
Date and time. 28 sep 2021 8:15 IST

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Sep 30, 2021

Complaint marked as Resolved

I send email to the university and may be they consider my email

Verified Support

Oct 01, 2021

Citrus Payment Solutions Customer Care's response Hi!

As checked, this is a successful transaction via Citrus transaction Id - OL[protected] and source transaction Id - [protected] at our end. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant eazypay directly to get the status at their end.

Regards,
Team Citrus