[Resolved] Citrus Payment Solutions — payment made to airtel from pnb internet banking through " citrus pay/[protected]/[protected] dtd. 13.10.2017" | |
1) payment of rs. 449.00 was made in wee hrs (6.18 am). On 13.10.2017 made to airtel post paid mobile connection from ibs of pnb pention account. 2) the amount was realised from pnb and the same is reflecting with a transaction remarks as "citrus pa/[protected]/[protected] dtd. 13.10.2017" in bank's statement. 3) as per m/s. Airtel till now the amount is not yet transferd to airtel from m/s. Citrus. In view of the above iplease look in to it to sortout the issue Was this information helpful? | |
Dec 9, 2017 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Nov 01, 2017 Citrus Payment Solutions Customer Care's response Dear Customer, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • First six and last four digits of the card (In case transaction is processed via Credit/Debit Card). • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • UPI / VPA if any used Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php Regards, Citrus Support Team | |
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3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
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