[Resolved] Citrus Payment Solutions — payment made under nios deled and payment deducted two times and not refund | |||||
Sir i have registered under nios deled at 29/9/17 at 11.35 pm and my money deducted but status displayed payment not made so i tried again on 30/9/17 at 11.2pm again my money was deducted the same rs 4553.1 on pos nios 1136045 at citruspay nios txn #640538 my money deducted two times so please kindly refund my second deducted money A/c holder :steve azyu A/c no :[protected] Email id:steve. [protected]@gmail.com Mobile no :[protected] Was this information helpful? | |||||
Nov 12, 2017 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Oct 10, 2017 Citrus Payment Solutions Customer Care's response Dear Customer, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • First six and last four digits of the card (In case transaction is processed via Credit/Debit Card). • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • UPI / VPA if any used Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php Regards, Citrus Support Team | |||||
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3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
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