[Resolved] Citrus Payment Solutions — payment of rs.800 deducted by my account but payment was not successful to airtel dth account and also not credited to my account. | |
I was done the payment for airtel digital tv rs.800 through citrus payment gateway but it was not successful reference number inb/[protected] and the amount was debited in my bank account but not recredited to my account. Kindly go through the payment reference number above mentioned and resolve the issue as soon as possible. Please recredit the debited amount to my account as early as possible. Was this information helpful? | |
Apr 28, 2018 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Mar 17, 2018 Citrus Payment Solutions Customer Care's response Dear Naveen, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • First six and last four digits of the card (In case transaction is processed via Credit/Debit Card). • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • UPI / VPA if any used Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php Regards, Citrus Support Team | |
Add a Comment | |
63%
Complaints
2969
Pending
245
Resolved
1777
+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
Post your Comment