[Resolved] Citrus Payment Solutions — payment returned | |||
I have registered d. El. Ed registration (Nios) through online 28/09/2017 using payment indianbank internet banking payment made successful amount deducted from my account rs-4511.80/-. But payment status shows "payment not made". And form not submited and our amount rs 4511.80 not refund till now. Detail attach and also mention below- Date[protected] Thru net banking - [protected]igaccgqbw0 State bank of india Please solve this problem and refund my money Thanks... Was this information helpful? | |||
Nov 30, 2017 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Oct 30, 2017 Citrus Payment Solutions Customer Care's response Dear Customer, We would like to inform you that the TXN [protected] is successful at our end. Please get in touch with the merchant with Merchant Txn Id[protected]_184056_D[protected] in order to get the service delivery status at their end. Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php Regards, Citrus Support Team Verified Support Oct 30, 2017 Citrus Payment Solutions Customer Care's response Dear Customer, We would like to inform you that the TXN [protected] is successful at our end. Please get in touch with the merchant with Merchant Txn Id[protected]_184056_D[protected] in order to get the service delivery status at their end. Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php Regards, Citrus Support Team | |||
 2 Comments | |||
Comments
Transfer5000rs to my sbi account .till now not credited.but citrus wallet 5000rs debited.so pls take action and close this issue.
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+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
Maine additional subject kiya tha lekin payment Pehli baat ho chuki thi lekin message nhi aya the payment double ho gyi hai ek payment pls refund kar do
Ref no 1239 & 1333 pls sir payment refund kr do pls bhut mushkil se ki hai
We are unable to trace any transaction with the provided details. Please share the below details at support@citruspay.com via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• First six and last four digits of the card (In case transaction is processed via Credit/Debit Card).
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• UPI / VPA if any used
Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php
Regards,
Citrus Support Team