Citrus Payment Solutions — Payment through CITRUS PAY not Complete

Address:

IIT Rohtak

I have already deposited the fees through SBI netbanking through Citrus Pay.
but not showing in my application status. Please find details enclosed.
Candidate Name: Ojasvi Singh

Registered Email Id :rishi.singh.[protected]@gmail.com

Registered Contact No.:[protected]

Date of Birth:14 March 2003

User Id/Application No.:1010853

Transaction Id/No.:[protected] IGALDYMO3

Transaction Date:25 April2021
Please let me know how should I further take up the matter for compensation from the suitable reimbursement and claim.
Father Name:Rishi Raj Singh