[Resolved]  Citrus Payment Solutions — Payment with big basket is unsuccessful,but amount has been deducted from my account

Address:New Delhi, Delhi, 110005
Website:Bigbasket.com

Hello, citrus pay
My transcation with big basket through debit was unsuccessful for two times and big basket is showing incomplete transaction but amount has been deducted from citrus pay from my account for once ...
big basket has shown this "the record the transaction made from the citrus 1528206 and 1528163 is failed ".
can please resolve my concern of deduction and incomplete transaction from big basket.com...
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Jan 17, 2017
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Dec 14, 2016
Citrus Payment Solutions Customer Care's response
Hi Ravi,

We would like to inform you that the Merchant Txn ids -1528206 and 1528163 are not successful at our end. In case of any deduction please get in touch with your bank as it might be an accidental debit.

For more help and assistance you can also write to us at [protected]@citruspay.com.

Regards,
Citrus Support Team
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