[Resolved] Citrus Payment Solutions — payments done but nios website showing payments not made | |||
Thanks! Here are another three payments which were made but status is "payments not made". 1. Transaction details (Ref. No-d[protected] udise no. [protected]) Reference no. Igacaazzq8 Debit account no.[protected] Citrus ref [protected] Amount inr 4, 510.00 Amount in words four thousand five hundred and ten rupees only Status completed successfully Debit branch ukhrul Date - time 13-sep-2017 20:35 ist 2. Transaction details Account number [protected] Transaction date 14/09/2017 Transaction amount inr 4, 510.00 Transaction type dr Transaction description eazypay[protected] /[protected] 3. Transaction details ref. No-d[protected] udise no. [protected] Account number [protected] Transaction date 13/09/2017 Transaction amount inr 4, 511.80 Transaction type dr Transaction description niospub[protected] /[protected] These transactions were made successfully yet, the nios website shows payments not made for those teachers who have already made the payments. Was this information helpful? | |||
Oct 20, 2017 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Sep 19, 2017 Citrus Payment Solutions Customer Care's response Hi, We would like to inform you that the TXN [protected] and [protected] are successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end. Further, your transaction id [protected] processed on 13.09.2017 for 4511.80 INR has been refunded to your source account and the amount shall reflect within 3 to 5 working days (Excluding Saturday, Sunday and Bank Holidays). Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php Regards, Citrus Support Team | |||
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