[Resolved] Citrus Payment Solutions — premium paid receipt not received | |||||
Dear sir I had paid my policy two due premium through online on 17 august 2018 that total 12000. But even after one day i had not received any acknowledgement or any sms that my premium is paid to the bajajallianz or not. Policy no. [protected] Narayan lal khare I request u to inform me about payment made or not. Thanking u Yours faithfully Was this information helpful? | |||||
Sep 20, 2018 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Aug 19, 2018 Citrus Payment Solutions Customer Care's response Hi Narayan, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |||||
 2 Comments | |||||
Comments
Dear sir mam
Shopclues walo ne meri payment refund kri hai 2 aug ko refund ref num - cbc[protected]vz9qg1r
Bank wale bol rhe hai payment refund ni hui. Shopclues wale bol rhe hai bank walo se baat karo. 20may ki refund ab kri h usme b drama kar rhe hai kripa karke bataye ki payment kha h..
[protected]
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Shopclues walo ne meri payment refund kri hai 2 aug ko refund ref num - cbc[protected]vz9qg1r
Bank wale bol rhe hai payment refund ni hui. Shopclues wale bol rhe hai bank walo se baat karo. 20may ki refund ab kri h usme b drama kar rhe hai kripa karke bataye ki payment kha h..
[protected]
Iamkishoregzb's reply, Aug 21, 2018
Dear sir mam
Shopclues walo ne meri payment refund kri hai 2 aug ko refund ref num - cbc0721103803140vz9qg1r
Bank wale bol rhe hai payment refund ni hui. Shopclues wale bol rhe hai bank walo se baat karo. 20may ki refund ab kri h usme b drama kar rhe hai kripa karke bataye ki payment kha h..
8882212120
Shopclues walo ne meri payment refund kri hai 2 aug ko refund ref num - cbc0721103803140vz9qg1r
Bank wale bol rhe hai payment refund ni hui. Shopclues wale bol rhe hai bank walo se baat karo. 20may ki refund ab kri h usme b drama kar rhe hai kripa karke bataye ki payment kha h..
8882212120
Citrus Payment Solutions Customer Care's response, Aug 23, 2018
Verified Support
Hi,
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly in order to get the status at their end.
Regards,
Citrus Support Team
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly in order to get the status at their end.
Regards,
Citrus Support Team
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Shopclues walo ne meri payment refund kri hai 2 aug ko refund ref num - cbc[protected]vz9qg1r
Bank wale bol rhe hai payment refund ni hui. Shopclues wale bol rhe hai bank walo se baat karo. 20may ki refund ab kri h usme b drama kar rhe hai kripa karke bataye ki payment kha h..
[protected]