[Resolved]  Citrus Payment Solutions — property tax paid amount deducted but showing as unpaid request your help

Address:500020
Website:ptghmconlinepayment.cgg.gov.in/PtOnlinePayment.do

Hello Sir/Madam

I have paid the Property tax (details provided below) but unfortunately it is not reflected and also the amount from my savings account is been deducted
Please let me know the process to get the receipt and get it updated online
Please do the needful earliest possible

Property Details
SRI. D. MADHUKAR REDDY
HOUSE NO : 1-9-278/49/A/1/2, SITUATED AT BALAJI NAGAR, RAM NAGAR.
ZAMISTANPUR, HYDERABAD.T.S., HYDERABAD, TS

Bank Account details from which Amount is paid using credit card HDFC Credit
Card Number [protected]
30/06/2018GREATER HYDRABAD M INR WWW.GHMC.GOV. 2066.00

Regard's
Madhukar Reddy
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Aug 5, 2018
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Jul 05, 2018
Citrus Payment Solutions Customer Care's response
Hi Madhukar,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further -

• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Citrus Support Team
Jul 05, 2018
Updated by madhukar.dumbala
Hi team please find the attachment where you can find all the details mentioned by you the transaction was for amount Rs.2066 on date 30/06/2018
email-- madhukar.[protected]@gmail.com
Phone : [protected]

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