[Resolved] Citrus Payment Solutions — recharge amount not reflected in sun direct app | |||
I recharged my sundirect smart card for rs 554/- amount is debited from my account bt not reflected in the sundirect app. I asked sundirect care and got feedback that problem is with citrus solutions pvt ltd. So i clearly mentioning u to resolve my problem as quick as possible. Please take tis bug as serious. Quickly resolve my problem.. Upi transaction id:[protected] Was this information helpful? | |||
Jul 5, 2019 Complaint marked as Resolved Takes 10dys Verified Support Jun 29, 2019 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |||
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