[Resolved] Citrus Payment Solutions — refund amount double times debited for one enrollment no.
Darbhanga, Bihar, India
Amamitaryavart on Jul 4, 2018
Sir for 2nd year nios dled admission fee for one enrollment number i have made two times payment. And two times rs 6010 and rs 6010 debited from
My account. So plese refund one time payment to my account.
Nios dled enrollment no. - [protected]
Name - mintu devi
Ist time transaction ref no. - [protected]igadwxhlq4
2st time transaction ref no. - [protected]igadwxoer9
Sir, only 2nd time the payment the status seen payment completed but for first time only payment debitrd from my account.
So please refund my 1st time debited amount in my account
Complaint marked as Resolved Aug 5, 2018
[Jul 04, 2018] Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified SupportCitrus Payment Solutions Customer Care's response, Jul 05, 2018
Please note that both your TXNs via Payment Id - [protected] & [protected] are succesful at our end, the amount for the same has been remitted to the merchant.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly.
Citrus Support Team
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