[Resolved] Citrus Payment Solutions — Refund for Zara order | |
I had placed an order on zara india online on 15th december and had opted for payment via upi. I then did the payment through google pay for which zara had used citrus payment gateway. Money got debited from my account but zara did not received the amount. So zara cancelled the order from their side. I haven’t been initiated a refund. Kindly check my concern and give me refund of my money at the earliest. Was this information helpful? | |
Aug 6, 2021 Complaint marked as Resolved Verified Support Dec 19, 2020 Citrus Payment Solutions Customer Care's response Hi Riya, We are unable to trace any transaction with the provided details. Please share the below details with us and we shall assist you further. • Citrus transaction ID, Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |
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