Citrus Payment Solutions — Refund not reflected in account from zara.com

Citrus Payment Solutions — Refund not reflected in account from zara.com

D Deep8640 from Mumbai, Maharashtra

I’ve returned some product to zara and they have refunded successfully but I’m not not able to see any refund from them in my registered account. So they’ve provided me a reference number for the payment. Which is OL[protected]. Please highlight my case and contact me asap regrading this incident. +2 photos Was this information helpful? No (0) Yes (0)
Jan 23, 2021 Updated by Deep8640 here's the reference number of my payment. please resolve the query asap.
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Citrus Payment Solutions Customer Care

from Mumbai, Maharashtra

Verified Support

Hi!

Apologies for the inconvenience.

Request you to DM us your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) for further assistance with your query.

Regards,
Team Citrus

Deep8640's [Complaint's author] reply, Jan 17, 2021

Contact number-9335777779
Email-dhayaldeepak98@gmail.com
and where I can dm u guys?