[Resolved]  Citrus Payment Solutions — Regarding order on Zara payment deducted order not confirmed

Address:Shimla

I had placed order on zara on 29 may 2021 with order no. [protected] and payment was made from citrus. Payment got deducted from my account but order not confirmed with Zara. I am attaching the transaction id o[censored]PI:[protected] and google transaction id:- CICAgOCUiJiZCg. Please refund my amount asap. Attaching screenshot of payment as well.
Have again put complaint with complete details!
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Aug 13, 2021
Complaint marked as Resolved 
Verified Support
Jun 01, 2021
Citrus Payment Solutions Customer Care's response
Hi!

Apologies for the inconvenience. As checked, this is a failed transaction and amount for same has been refunded on 31/05/2021 via RRN[protected]. You will receive the amount in your source account within 5-7 working days (except Saturday, Sunday and bank holidays).

Regards,
Team Citrus
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