[Resolved] Citrus Payment Solutions — regarding recharge issue | |||
Dear sir i have done recharge Rs 250 thro web wwwd2h.com by hdfc by net banking date 29.4.2019 @ 9.07 and got sms from hdfc bank that thanks for paying Rs 250 from account to techvideocon d2h via net banking . howeres till now the said amount not credit in my viedocon d2h costomer id :[protected] nor the amount was return to bank my hdfc bank. i have made repeated phone call with viedocon costumer can but not yet resolved. Thanks jagram dhiman [protected] Was this information helpful? | |||
Jun 3, 2019 Complaint marked as Resolved Verified Support May 03, 2019 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |||
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+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.
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