[Resolved] Citrus Payment Solutions — regarding transaction | |
Sir I have filled d. El. Ed application form at national school of open schooling (Nios). And made a payment through canara bank debit card via citrus pay gateway whose details is below... Transection date and time[protected] /19:37:37 Cheque no[protected] citruspayniosmumbaiin-25/08/17 19:37:37 branch code-33 debit amount rs.4, 553.10 At 19:37 o' clock dated 25-aug-2017 but in nios data base it is showing payment not made. Sir amount rs.4553.10 have been deducted from my account. If payment have not made then my amount should be reflect back to my bank account but it did not happen so. Sir do the needful i am waiting your reply. Sir it is urgent my admission form last date is very short. With ragard Name ajaz ahmad ansari Father's name sagir alam ansari Mother's name zahida khatoon Mobile-[protected] Was this information helpful? | |
Oct 15, 2017 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Aug 28, 2017 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked. Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php Regards, Citrus Support Team | |
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