[Resolved]  Citrus Payment Solutions — Request for reversal of payment of Rs.540

I have submit on line exam fee on Dec 28, 2016 11:50:39 PM for MPPSC FOREST SERVICES through net banking against Application no PFS[protected]. According to CITRUS my transaction with MPOnline using Citrus was successful, but Mponline status shows that fee has not paid yet. I did contact mponline customer care but she told me that Citrus has not transferred the money. Please refund my Amount of Rs. 540 (FIVE HUNDRED FOURTY ONLY)

From Arpit Bhargava.(Indian Institute Of Information Technology, Jabalpur)
email id [protected]@gmail.com
Mob No [protected]
CITRUS Ref. no.- [protected]
ATTACHMENT :
Screen Shot of CITRUS's mail
+1 photos
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Feb 3, 2017
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Jan 03, 2017
Citrus Payment Solutions Customer Care's response
Hi Arpit,

We would like to inform you that the Merchant Txn ids - [protected]is not successful at our end. In case of any deduction the same shall be refunded to you within 3 to 5 bank working days.

For more help and assistance you can also write to us at [protected]@citruspay.com.

Regards,
Citrus Support Team
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