[Resolved] Citrus Payment Solutions — request to refund double payment | |||
Please note that on the http://sol.du.ac.in i submitted my m. A. History 4th semester examination fees on april 9, 2018, Using my sbi debit card 519xx3593 for a purchase worth rs820.04 on pos soldu1197526 at citruspay soldu txn# 375786. And the second txn#378512. I was told i will get the refund within three to five days but not credited has been issued. Please address the concern asap. Was this information helpful? | |||
May 23, 2018 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Apr 19, 2018 Citrus Payment Solutions Customer Care's response Dear Ranojeet, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • First six and last four digits of the card (In case transaction is processed via Credit/Debit Card). • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • UPI / VPA if any used Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php Regards, Citrus Support Team | |||
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