[Resolved] Citrus Payment Solutions — rs.300 debited by my college account still not opened | |||||
Yesterday i payed rs.300 for registering my college account, the screen shows payment successful and amount was also debited from my sbi account. But the required operation of college account opening was not done as the payment site exited the page. Plz help me its urgent. Merchant order number: 10802a2006193 Citrus reference number: Ctx[protected] Order amount: 300.00 inr Transaction date & time: Jan 19, 2019 06:52:08 pm Was this information helpful? | |||||
Feb 24, 2019 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Jan 21, 2019 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |||||
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