Citrus Payment Solutions — Stuck payment for an online order at zara

akanksha thapa

Nov 5, 2021

Address:

Himalayan Forest Research Institute, Near IAS colony, Sargin chowk, Near IAS colony, Sargin chowk

Repected Sir/Madame
I had already paid for my order at zara online store and the transaction was also successfully done by gpay app and an amount of rupess 5599/- was done in the name of Citrus company but it was not reflected on my order details at the my account section at the zaraz online app.
Please let me know that if my refund will be done as soon as possible.
Please assist me with this problem.
My name is Akanksha Thapa and my Zara Order no. is [protected].

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Comments

Citrus Payment Solutions Customer Care

from Mumbai, Maharashtra

Nov 7, 2021

Verified Support

Hi! Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) for further assistance with your query. Regards, Team Citrus

akanksha thapa's [Complaint's author] reply, Nov 9, 2021

Contact no. 9459020959, 7876676330
Email id: akankshathapa2018@gmail.com

akanksha thapa's [Complaint's author] reply, Nov 9, 2021

Thankyou the refund was done on time
Thankyou for your help

akanksha thapa

Nov 9, 2021

The screenshot of the transaction is attached bellow:-