[Resolved] Citrus Payment Solutions — sun direct dth recharge dispute | |
I recharged for rs. 211.00/- on 9th may 2019 through googlepay upi (Upi transaction id:[protected] and the amount has been received by citrus solutions pvt ltd, but my sun direct account (Cdsn no. [protected]) has not yet been updated with the amount that i have recharged. Please attend this issue as soon as possible and help me get the right value for my money. Was this information helpful? | |
Jun 12, 2019 Complaint marked as Resolved Verified Support May 12, 2019 Citrus Payment Solutions Customer Care's response Dear Customer, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • First six and last four digits of the card (In case the transaction is processed via Credit/Debit Card). • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • UPI / VPA if any used Citrus Support Team | |
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+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team