[Resolved] Citrus Payment Solutions — sun direct recharge does not reflect | |||
I have recharged a subscription pack of ₹294 on [protected] through sun direct apk.. The money has been deducted from my account by citrus solutions pvt ltd as the gateway of sundirect for transaction.But the money is not reached to the sundirect till now. I am attaching the screenshot for your refrence. Please do necessary action to get my sundirect get recharged as early as possible. Was this information helpful? | |||
Jul 26, 2019 Complaint marked as Resolved Verified Support Jun 13, 2019 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |||
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