[Resolved] Citrus Payment Solutions — sun direct recharge online deducted my amount but not received recharge pack | |||||
I recharged sun direct using sun direct app... But transaction is made by citrus solution amount also deducted but recharge is not done... I am very upseted because now i lost 265 rupees of amount due... Online recharge... I can provide transaction i'd also... Plz reply fast... I asked sundirect coustomer care they said they don't received any money plz #citrus solution don't neglect my problem... I am stucked in this for 3 days... Was this information helpful? | |||||
Jun 8, 2019 Complaint marked as Resolved Verified Support May 08, 2019 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |||||
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