[Resolved] Citrus Payment Solutions — sun direct recharge reversal not credit my bank | |||
Sir, I make sundirect recharge amy red 100 on24th june 2019, 17.43.22hrs Trans i'd citrus-pay[protected]-client code Sundirect comp nocw[protected] My reguested reversal comp no sr[protected] dr 25th june 2019 This comp reversal register and reversal done sms recieved on25th june 2019 But till date amt not cridit my bank account many time call sundirect customer care but not solved pl refund my amt my bank account this transition made through sundirect mob app Thanks regard Adhidasu [protected] Was this information helpful? | |||
Sep 5, 2019 Complaint marked as Resolved Verified Support Jul 08, 2019 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team Jul 15, 2019 Updated by Adhidasu C Sir, I make sundirect recharge amt Rs100 on24th june 2019, 17.43.22hrs Trans i'd citrus-pay[[protected]]-client code Sundirect comp no cw[protected] My reguested reversal comp no SR[protected] Dt 25th june 2019 This comp reversal register and reversal done sms recieved on25th june 2019, But till date amt not cridit my bank account many time call sundirect customer care but not solved pl refund my amt my bank account this transition made through sundirect mob app.here with enclosed bank statement 24.06.2019 to 15.07.2019 for your referrals Thanks regard Adhidasu [protected]   Verified Support Jul 17, 2019 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |||
 Add a Comment | |||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
2969
Pending
245
Resolved
1777
+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
Post your Comment