[Resolved] Citrus Payment Solutions — three failed transaction | |
On 9th june i tried to recharge my sundirect the transaction was failed and i couldn't find any source for registering a compliant. I still have the proof of payment. Money was deducted from my bank account and was not reflected on sundirect.. Today 5th july2019 i made the recharge and it was failed twice a total of 597 rupees is stuck in citrus payment... Kindly refund as soon as possible
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Aug 16, 2019 Complaint marked as Resolved Verified Support Jul 08, 2019 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |
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