[Resolved] Citrus Payment Solutions — Transaction failed but amount debited | |||||
Hi, I made an attempt to pay my property tax to an amount of rs.1, 322/ to coimbatore city muncipal corportion (Ccmc) on 31/05/2017 through state bank of india visa credit card. But the transaction failed due to some technical issues. However, my account with state bank credit card is debited. I have not yet received my refund from you, though i have waited for 13 days. Please look into the matter and refund my money. Thank you Yours sincerely K angamuthu 13/06/2017 Was this information helpful? | |||||
Jul 16, 2017 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Jun 15, 2017 Citrus Payment Solutions Customer Care's response Hi, We are unable to track the transaction with the information provided by you. Request you to share the Citrus Transaction id to get the status checked. Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php Regards, Citrus Support Team | |||||
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