[Resolved]  Citrus Payment Solutions — transaction failed but money debited

Address:795101

I made a payment a sum of rs 4511.80 through state bank of india netbanking and transaction no. Was [protected] igacbwwoj7 towards nios. Dl. El. Ed on 26/09/2017 the transaction was unsuccessful but the amount had debited from my account. I did not get refund my money in my till today.
Kindly do the necessary action at the earliest to refund my money.
Thank you.
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Nov 5, 2017
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Sep 29, 2017
Citrus Payment Solutions Customer Care's response
Hi,

We would like to inform you that the TXN 20170926_111926_D[protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
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