[Resolved] Citrus Payment Solutions — transfer of amount for rs.10018/- on 14/12/2017 from indian bank without knowledge. | |
Sir, On 14/12/2017. Rs.10018 tranferred from my account without my knowledge. Kindly track it and get back it to my account. However we complained this issue to our indian bank in the month of february. They cannot track this amount as on date. May i kindly request that please do the needful. During the month of november and december 2017, we transfer amount for entrance exam. Was this information helpful? | |
May 17, 2018 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Apr 10, 2018 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php Regards, Citrus Support Team | |
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3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
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