[Resolved]  Citrus Payment Solutions — transfer of balance amount from citrus a/c

Dear sirs
My phone no is [protected]. I want to withdraw 1500 in citrus wallet it is not and i am not able to attach it to any bank a/c. I have a bank a/c to which i request you to transfer through neft transfer. My a/c details-icici bank, borivali (W), bhuvkris2, account, citrus wallet amount will expire on 11/10/2017. Citrus wallet balance of rs 1500 will expire on 11/10/2017 please help
Bhuvana krishnamurthy
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Nov 10, 2017
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Oct 10, 2017
Citrus Payment Solutions Customer Care's response
Dear Customer,

You can withdraw money using Citruspay website.

Please follow the below steps to withdraw money using www.citruspay.com:-

1. Open below mentioned link on your web browser -
https://consumer.citruspay.com/CitrusConsumerPortal/
2. Enter your email id and password.
3. Click on "Withdraw cash" option.
4. Enter the amount you want to withdraw.
5. Enter your Savings Bank Account details (Account Holder’s Name, Account Number and IFSC Code). Please ensure you enter correct details for a successful withdrawal.

Meanwhile you can also use www.citruspay.com to access your wallet account for withdrawal. $Dimps

Regards,
Citrus Support Team.
Complaint comments 

Comments

When i apply for nios dl.ed. that time Amount is 4511.80 Rs is deducted by my account but payment not setteled & don`t Return.
Transaction No.-CITRUS PA/[protected]/[protected]
Citrus Payment Solutions Customer Care's response, Oct 10, 2017
Verified Support
Dear Customer,

We would like to inform you that the TXN 443210251314816 is successful at our end. Please get in touch with the merchant with Merchant Txn Id - 20170924_150141_D100407462 in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

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