[Resolved] Citrus Payment Solutions — twice payment made on application number d23147067 | |||||
Respected sir, I tarunendra shekhar pandey husband of applicant mrs pratima shukla ref. No.- d[protected] i had registered in the d. El. Ed programme of the nios for the untrained teacher of the private unaided school. Sir when my form was successfully submitted and the option of make payment 4510 rs. Was displayed i made a payment 30th sep2017 but after waiting for two days till 2nd oct 2017 when it again showed payment not made i again made a second payment on 2nd oct 2017 for the same course twice and this time it showed payment completed. After that i found payment was deduct from my account in twice. One is on 30 sep and second one was on 2nd oct 2017. When i complaint about the payment bank is saying that both of the payment are successful. Sir it is my humble request to you please refund my excess money for which i will be grateful to you forever. Hope you will initiate to immediate steps for my due request. My transaction and bank details are given below. Applicant name :- pratima shukla Mob no. [protected] Pass :- pratima5* Reffrence num :- First transaction id 1st payment :- [protected] Payment date 30.09.2017 Successful transaction id :- [protected] Payment date :- 02.10.2017 Account num. :- [protected] Ifsc code :- ubin0567019 Account holder name :- tarunendra shekhar pandey Union bank of india branch kalher Was this information helpful? | |||||
Nov 13, 2017 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Oct 12, 2017 Citrus Payment Solutions Customer Care's response Dear Customer, We would like to inform you that the TXN [protected] is successful at our end. Please get in touch with the merchant with Merchant Txn Id - [protected] in order to get the service delivery status at their end. Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php Regards, Citrus Support Team | |||||
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