[Resolved]  Citrus Payment Solutions — two time payment made by me

Sir i beg to say state that, i am ankan kumar singh son of bibhakar prasad singh. I try to make registration on nios for
Deled course on 17/08/2017 i fill all manadetory field when i go to make payment option then 6070 shown for this
Registration then i make payment through sbi visa debit card, amount deducted from my account but payment uncompleted shown on screen then on next day (18/08/2017) payment fee changed or 4500 demanded shown on the screen after it i made payment second time total 4553.10 rs through sbi visa debit card or then my registration shown shown completed on the screen after 4 hours.
But my first deduction 6070 not refund in my account. So please make solution for this or refund my deducted amount.
My reference id - d10220006
My enrollment no-[protected]
Bank transaction number for successfull
Registration ctx[protected],

Please refund my amount 6070 rs which i
Made on 17/08/2017
I will be grateful of you
For a long time.

Ankan kumar singh
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Sep 17, 2017
Complaint marked as Resolved 
Email- [email protected] Mobile no- 8578959564
Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Sep 19, 2017
Citrus Payment Solutions Customer Care's response
Hi,

We would like to inform you that the TXN CTX[protected]
is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
Complaint comments 

Comments

Payment not confirmed in nios d.el.ed but amount is debited on my axis bank account
name- ramesh gorain
12-Sep-2017) TO TRANSFER
INB i-Collect [protected]IGABZTTHL9 4, 510.00
Citrus Payment Solutions Customer Care's response, Sep 19, 2017
Verified Support
Hi,

We would like to inform you that the TXN 052919248716674 is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

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